You are entitled to a full refund within 15 days from the purchase date, as long as the product has not been activated. By activating your product or allowing 15 days to go by, you forfeit your right to a refund.
In the event of encountering technical issues, we are ready to assist you. Our products are designed for flawless functionality across the platforms specified in the Compatibility Section on each product’s page. Technical difficulties are uncommon on supported systems/Digital Audio Workstations and thus do not qualify as a valid reason for a refund. Our commitment includes extensive technical support to facilitate the installation and operation of our plugins.
If you meet the criteria and wish to apply for a refund, please send an email to [email protected] with your order number and the email address you used for your purchase.
We handle refund requests that meet our criteria within 48 hours, issuing refunds to the original payment method, whether it was via credit card or PayPal. It may take up to 5 business days for the refund to reflect in your account.